FAQ

Loon’r is a Colorado-based brand that designs fun, lightweight, and super warm winter boots. We’re all about making winter more enjoyable with boots that keep your feet cozy, dry, and stylish, even in the harshest conditions.

We’re inspired by the loon—a bird that thrives in cold, wet environments, just like our boots. Loons are resilient, adaptable, and a little bit quirky, just like us!

Our boots are incredibly lightweight (only 3.5 lbs per pair), warm (down to -30°F), and easy to slip on and off. They’re also waterproof, with great traction, and come in vibrant, fun colors that make winter a little less dreary.

We offer two styles: the HI_FLYER and the lo-rider. The HI_FLYER is our taller, more rugged boot, perfect for deep snow and harsh conditions. The lo-rider is its lower-profile sibling, ideal for everyday winter wear, from city streets to snowy trails.

Yes! Loon’r boots are designed to keep your feet dry in wet, snowy, and slushy conditions. They’re fully waterproof and built to handle winter’s worst.

Our boots are rated to keep your feet warm down to -30°F, so whether you’re trekking through a blizzard or just shoveling the driveway, your toes will stay toasty.

We offer a variety of fun and vibrant colors, including Frosty’s Flake (white), Dark Side of the Loon (black), A Glacier’s Bummock (blue), Paisley Park (purple), Palisade Peach (orange), Sunshine Daydream (yellow), and Pass the Peas (dark green).

Loon’r boots are available in unisex sizing. We recommend checking our size chart to find your best fit. If you’re between sizes, we suggest going up a size for added comfort.

Yes, Loon’r boots generally run true to size. However, if you plan to wear thick socks, you might want to size up for extra room.

Our boots are designed with a roomy fit to accommodate a range of foot shapes, including wider feet. If you have specific concerns, please refer to our size guide or contact us for personalized advice.

We Suggest going with the lower size range. The liner will “pack out” slightly after initial use, so we often find it is ok if the boots are a little snug right out of the box (but not so snug it’s uncomfortable!).

Yes, the liner will often “pack out” slightly during use, particularly if you are on the “snug” end of boot fit. As you wear them, you should find that your feet have more room in the liners/boots.

You can purchase Loon’r boots directly from our website, loonr.com, or from select specialty outdoor retailers. Check our store locator for a retailer near you.

Yes, we ship Loon’r boots worldwide! Shipping fees and delivery times will vary depending on your location.

We want you to love your Loon’r boots! If you’re not completely satisfied, you can return them within 30 days of purchase for a full refund or exchange. Please ensure the boots are in unworn condition and include the original packaging.

Most orders are processed within 1-2 business days. Delivery times vary based on your location, but you can typically expect your boots within 3-7 business days for domestic orders.

Loon’r boots are low maintenance! Simply wipe them down with a damp cloth to remove dirt and debris. For tougher stains, use mild soap and water. Make sure to dry them thoroughly before wearing them again.

Yes! The liners in our boots are removable and can be replaced if needed. This also makes it easy to clean and dry them separately. Click here to shop for replacement liners.

Yes, Loon’r boots come with a one-year warranty against manufacturing defects. If you experience any issues with your boots, please contact our customer service team for assistance.

You can reach our customer service team via email at support@loonr.com or by phone at 303-578-8975. We’re here to help with any questions or concerns!